published

Help centre

Starter guides for firms, hosts, guests, and developers getting ready to use sessions.im in production.

Getting started

Set up a workspace and run the first client meeting safely.

  • firm admin

    Create your first workspace

    Set workspace name, branding, timezone, retention preset, and admin roles.

  • host

    Schedule your first recorded session

    Choose a template, invite a client, confirm recording policy, and send reminders.

Joining meetings

Guides for guests and hosts before a browser call starts.

  • guest

    Guest device check

    Allow camera and microphone access, switch to audio-only, or rejoin from the waiting room.

  • host

    Host waiting-room decisions

    Admit, deny, or message waiting guests while preserving the session timeline.

Records and sharing

How recordings, transcripts, recaps, audit packs, and share links work.

  • host

    Recording consent and indicators

    Recording starts only after notice acknowledgement and remains visibly indicated.

  • firm admin

    Share artifacts safely

    Create expiring links, review access logs, revoke shares, and keep artifacts internal by default.

Developers and support

Starter guidance for API, webhooks, Bryxo, status, and support escalation.

  • developer

    API quickstart

    Create a test session, issue a short-lived launch token, and listen for signed webhooks.

  • firm admin

    Escalate a session issue

    Find provider IDs, delivery states, artifact job status, and public service health.